Nordics Prime is an age-restricted website.

You must be at least 21 years old to access age-restricted portions of the website, create an account for purchasing purposes, purchase products or receive an order.

By using the Services or placing an order, you represent and warrant that:

• You are at least 21 years old
• You are legally permitted to purchase and possess the products ordered
• You are purchasing for yourself or another legally eligible adult and never for anyone under 21
• All information you provide is accurate, current and complete
• You will comply with applicable federal, state and local laws

We reserve the right to deny access, reject an order, suspend an account or cancel an order when age or identity requirements are not satisfied.

Nordics Prime may require age or identity verification before an order is accepted, processed or fulfilled.

Verification may involve:

• Full name
• Date of birth
• Billing or shipping address
• Telephone number
• Government-issued identification
• Identity databases or verification records
• Authorized third-party verification providers

We may request additional verification where reasonably necessary.

An order may be held, rejected or cancelled if:

• Age verification fails
• Identity verification cannot be completed
• Information appears false or inconsistent
• The purchaser may be under 21
• Fraud or unauthorized payment is suspected
• The transaction may violate law or our policies

Submitting false age or identity information is prohibited.

Certain orders may require age verification and an adult signature at delivery.

The carrier may require the recipient to:

• Be at least 21 years old
• Present valid government-issued photographic identification
• Sign for the shipment

You are responsible for providing a delivery address where an eligible adult can receive the package.

A carrier may refuse delivery if applicable age, identification or signature requirements cannot be satisfied.

Additional shipping, return or redelivery charges caused by an unavailable recipient, failed verification, refusal or incorrect address may be handled according to our Shipping Policy and Refund and Returns Policy.

Customers may be permitted to create an account.

You agree to:

• Provide accurate and current information
• Maintain only accounts legitimately belonging to you
• Keep login credentials confidential
• Use a secure password
• Prevent unauthorized account access
• Notify Nordics Prime promptly of suspected unauthorized use

You may not sell, transfer or assign your customer account.

We may suspend or terminate an account associated with:

• Fraud
• False information
• Failed age verification
• Unauthorized payment activity
• Purchases for individuals under 21
• Abuse of the Services
• Unauthorized resale
• Security threats
• Violations of these Terms
• Unlawful activity

We make reasonable efforts to provide accurate product information, including descriptions, images, quantities, strengths, flavors, packaging and availability.

However:

• Manufacturers may update packaging
• Product appearance may vary
• Colors may appear differently depending on your device
• Product labels or designs may change
• Inventory levels may change
• Typographical errors may occur
• Website information may occasionally require correction

Product images are generally illustrative and should not be interpreted as a guarantee that packaging will always be identical.

We will not intentionally substitute a materially different product without appropriate notice.

The presence of a product on our website does not guarantee that it can legally be sold or shipped to every customer or location.

We may restrict, remove, reject or cancel a product or order because of:

• Federal law
• State or local law
• Product authorization requirements
• Age restrictions
• Licensing requirements
• Tax requirements
• Carrier restrictions
• Manufacturer restrictions
• Inventory availability
• Other compliance concerns

You are responsible for complying with laws applicable to your purchase, possession and use.

Nordics Prime will not knowingly fulfill an order where the transaction is prohibited by applicable law.

Submitting an order constitutes an offer to purchase the selected products.

Orders may be subject to:

• Payment authorization
• Age verification
• Identity verification
• Fraud screening
• Inventory availability
• Address validation
• Shipping eligibility
• Product restrictions
• Compliance review

We reserve the right to accept, reject, hold or cancel an order before shipment where reasonably necessary.

If additional information is required, we may contact you using the email address or telephone number supplied during checkout.

Failure to provide required information within a reasonable time may result in cancellation.

Customers may request cancellation before an order has shipped.

Email support@nordicsprime.com and include your full name, order number, order email address and cancellation request.

We will make reasonable efforts to honor cancellation requests, but cancellation cannot be guaranteed once fulfillment or shipping preparation has begun.

Once transferred to the carrier, an order generally cannot be cancelled and will instead be governed by our Shipping Policy and Refund and Returns Policy.

Nordics Prime may cancel all or part of an order before shipment because of:

• Failed payment authorization
• Failed age or identity verification
• Suspected fraud
• Incorrect customer information
• Inventory errors
• Pricing errors
• Product restrictions
• Shipping restrictions
• Legal or compliance requirements
• Circumstances outside our reasonable control

If we cancel an eligible paid order, the applicable amount will be returned to the original payment method.

Your financial institution or payment processor may require additional time before the refund appears.

Certain products may be available for backorder.

A backorder means a product is temporarily unavailable but is expected to become available.

Estimated availability and shipping dates are estimates only and are not guaranteed.

• Ship when inventory becomes available
• Ship separately from other items
• Experience additional delays
• Be cancelled and refunded if inventory cannot reasonably be obtained

You may request cancellation of an unshipped backordered item.

Nordics Prime will not intentionally represent a backordered product as immediately available.

Nordics Prime does not maintain a general maximum purchase quantity unless a specific limit is displayed on the product page, cart or checkout.

We may reasonably limit or reject orders because of:

• Inventory availability
• Manufacturer restrictions
• Fraud-prevention concerns
• Legal requirements
• Shipping restrictions
• Repeated or unusual transactions
• Suspected unauthorized commercial resale

Products purchased through Nordics Prime are primarily intended for lawful personal or household use.

You may not purchase products:

• For anyone under 21
• Using a false identity
• For unlawful distribution
• To circumvent age, tax or product restrictions
• For unlawful export
• For unauthorized commercial resale

Commercial resale or redistribution requires prior written authorization from Nordics Prime LLC.

All prices are stated in United States dollars unless otherwise indicated.

Prices, discounts and promotions may change before an order is placed.

The price applicable to an order will normally be the price displayed during checkout when the order is submitted.

Unless expressly stated otherwise, product prices may not include:

• Shipping
• Sales tax
• Excise tax
• Other legally required charges

Applicable charges will be calculated or disclosed during checkout where required.

Pricing, product, promotion, inventory or other errors may occasionally occur despite reasonable efforts.

Nordics Prime reserves the right to correct obvious errors.

If a material pricing error affects an order before shipment, we may:

• Contact you and request authorization to proceed at the corrected price
• Cancel the affected product or order and issue an applicable refund

We will not intentionally charge a materially higher corrected price without providing notice and obtaining authorization where required.

Payments are processed by authorized third-party payment processors.

By submitting a payment method, you represent that:

• You are authorized to use it
• The information provided is accurate
• The billing information is accurate
• The transaction is lawful

A payment may be declined, delayed or subject to additional review by us or the applicable payment provider.

Nordics Prime may hold or cancel an order where:

• Payment authorization fails
• A payment is reversed
• Fraud is suspected
• The payment method appears unauthorized
• Payment information is materially inconsistent with order information

Orders may be subject to applicable:

• Sales tax
• Excise tax
• State taxes
• Local taxes
• Other legally required charges

Tax treatment may depend on the product, shipping destination and applicable federal, state or local requirements.

Applicable taxes will be calculated and collected where required.

See our Taxes Policy.

Nordics Prime ships eligible orders to permitted locations within the United States.

Shipping timeframes shown on the website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by:

• Carrier delays
• Weather
• Holidays
• Address problems
• Age-verification requirements
• Adult-signature requirements
• Inventory delays
• Transportation disruptions
• Government actions
• Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

See our Shipping Policy.

To the fullest extent permitted by applicable law, risk of loss passes to the customer when the shipping carrier records the package as successfully delivered to the shipping address provided during checkout.

This does not eliminate rights or remedies concerning:

• Packages lost before delivery
• Incorrect products
• Missing products
• Verified shipping damage
• Other fulfillment errors caused by Nordics Prime

Delivery issues should be reported promptly according to our Shipping Policy.

Returns, refunds, replacements and related requests are governed by our Refund and Returns Policy.

Return eligibility may depend on whether the product is:

• Unopened
• Unused
• Undamaged
• Unaltered
• In its original sealed packaging
• Returned within the applicable return period

Do not send a return without following the return instructions provided by Nordics Prime.

Promotions, coupons and discount codes may be subject to additional conditions.

Unless otherwise stated:

• Discounts have no cash value
• Certain products may be excluded
• Codes may have expiration dates
• A code may be limited to one use
• Codes may not be combined
• Discounts cannot normally be applied retroactively
• Fraudulent or abusive use may result in cancellation

Specific promotional terms control where they are more specific than these general Terms.

Where Nordics Prime permits reviews, comments, suggestions, photographs or other submissions, you are responsible for the content you submit and represent that you have the necessary rights to submit it.

Customer Content must not:

• Be knowingly false or misleading
• Contain unlawful content
• Infringe intellectual-property rights
• Violate another person’s privacy
• Promote age-restricted product use by individuals under 21
• Contain unauthorized medical claims
• Contain malware or malicious code
• Impersonate another person
• Conceal material compensation or incentives associated with a review

Nordics Prime may moderate, reject or remove Customer Content that violates these Terms or applicable law.

By voluntarily submitting Customer Content for publication, you grant Nordics Prime a non-exclusive, worldwide, royalty-free license to display, reproduce and use that content in connection with operating and promoting the Nordics Prime business, subject to applicable law.

You retain ownership of your original Customer Content.

Our website may use or interact with third-party services, including:

• Payment processors
• Age-verification providers
• Shipping carriers
• Website hosting services
• Security services
• Email providers
• Tax services
• Other technical providers

These providers are independent parties and may have their own terms and privacy policies.

Nordics Prime is not responsible for an independent third party’s systems, policies or actions except to the extent required by law.

Our website may contain links to websites operated by third parties.

A link does not necessarily represent endorsement, sponsorship or affiliation.

Nordics Prime does not control independent third-party websites and is not responsible for their:

• Content
• Availability
• Privacy practices
• Security
• Products
• Services

Review the third party’s terms and policies before using its services.

You may use Nordics Prime only for lawful purposes.

You may not:

• Use age-restricted Services while under 21
• Purchase products for someone under 21
• Submit false identity information
• Circumvent age verification
• Use stolen or unauthorized payment information
• Engage in fraud
• Use the Services for unlawful distribution
• Upload malware or harmful software
• Attempt unauthorized access to our systems
• Interfere with website security
• Scrape or extract data through abusive automated methods
• Send spam or malicious communications
• Collect other users’ personal information without authorization
• Impersonate another person or business
• Violate intellectual-property rights
• Circumvent technical restrictions
• Use the Services in violation of applicable law

Automated software, bots, crawlers or AI agents may not access or interact with Nordics Prime in a manner that:

• Circumvents security controls
• Circumvents age verification
• Attempts to complete restricted purchases
• Misrepresents automated activity as a human user
• Bypasses CAPTCHAs or similar safeguards
• Creates unreasonable traffic or server load
• Extracts protected customer information
• Violates reasonably implemented technical controls

Ordinary search-engine indexing and other expressly permitted automated access are not prohibited by this section.

The Nordics Prime website and its original content, including its design, layout, text, graphics, logos, photographs, videos, software, branding and other original materials, are owned by or licensed to Nordics Prime LLC and may be protected by applicable intellectual-property laws.

You may use the website for lawful personal purposes.

You may not reproduce, modify, distribute, publicly display, commercially exploit or create derivative works from protected Nordics Prime content without permission where legally required.

Third-party brand names, trademarks, product names, logos and images remain the property of their respective owners.

Our collection and processing of personal information are governed by our Privacy Policy.

By using the Services, you acknowledge the privacy practices described in that policy.

Information provided through Nordics Prime is for general product and commercial information.

Nothing on the website constitutes medical advice.

You should not rely on website content as a substitute for advice from a qualified healthcare professional.

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

Nordics Prime does not guarantee that:

• The website will operate without interruption
• Every technical error will immediately be corrected
• Every product will remain continuously available
• Every estimated delivery date will be met
• The website will operate identically on every device or browser

Nothing in these Terms excludes or limits warranties, rights or remedies that cannot legally be excluded.

To the fullest extent permitted by applicable law, Nordics Prime LLC and its officers, employees, agents and service providers will not be liable for indirect, incidental, special, punitive or consequential damages arising from use of the Services or a transaction.

Where liability may lawfully be limited, Nordics Prime’s aggregate liability relating to a particular transaction will not exceed the amount actually paid to Nordics Prime for the products giving rise to the claim.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nordics Prime LLC from third-party claims, losses and reasonable expenses resulting from your:

• Material violation of these Terms
• Unlawful use of the Services
• Purchase for an individual under 21
• Unauthorized commercial resale or unlawful distribution
• Fraudulent conduct
• Violation of another person’s rights

This provision does not require you to indemnify Nordics Prime for Nordics Prime’s own unlawful conduct.

Nordics Prime may suspend or terminate access to an account or the Services when reasonably necessary because of:

• Fraud
• Security risks
• Failed age verification
• Unlawful activity
• Material violation of these Terms
• Abuse of our systems
• Unauthorized resale
• Conduct threatening customers, Nordics Prime or third parties

Termination does not eliminate obligations that arose before termination.

Sections that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disputes, liability and payment obligations.

Before initiating arbitration, the person raising a dispute must first provide Nordics Prime with written notice describing:

• The person’s name and contact information
• The applicable account or order number, if any
• The nature of the dispute
• The requested resolution

Send notices to:

Nordics Prime LLC
5085 Westheimer Rd
Houston, TX 77056
United States

Email: support@nordicsprime.com
Subject: Legal Dispute Notice

Except where federal law applies or applicable consumer law provides otherwise, these Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

For disputes not required to be arbitrated, the parties consent to the jurisdiction of an appropriate state or federal court serving Harris County, Texas, except where applicable law requires a different venue.

You may not transfer or assign your contractual rights or obligations under these Terms without Nordics Prime’s prior written consent.

Nordics Prime may assign its rights and obligations in connection with a merger, reorganization, financing, acquisition, sale of assets or similar legitimate business transaction, subject to applicable law.

If any provision of these Terms is found invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent legally permissible or severed where necessary.

The remaining Terms will continue in effect.

Failure by Nordics Prime to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

These Terms and the policies incorporated by reference constitute the agreement governing your use of Nordics Prime and purchases through the website.

Where a specific policy addresses a subject more specifically than these general Terms, the specific policy will control for that subject to the extent necessary.

Nordics Prime may update these Terms to reflect changes in:

• Applicable laws
• Business operations
• Website functionality
• Payment services
• Shipping practices
• Product availability
• Other policies

The current version will be posted on this page with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice of material changes.

Section headings are included for convenience and organization only and do not alter the meaning of these Terms.