Nordics Prime sells age-restricted products intended exclusively for adults who are at least 21 years old.

You must be at least 21 years old to purchase age-restricted products from Nordics Prime.

By accessing age-restricted portions of our website, creating a purchasing account or placing an order, you represent that:

• You are at least 21 years old
• The information you provide is truthful and accurate
• You are legally permitted to purchase the products ordered
• You are not purchasing for anyone under 21
• You will comply with applicable federal, state and local laws

Nordics Prime may display an age-confirmation notice or age gate when visitors enter the website.

You may be required to confirm that you are at least 21 years old before proceeding.

Additional age or identity verification may be required before fulfillment or delivery.

Nordics Prime may verify the purchaser’s age and identity before an order is approved or fulfilled.

An order may remain on hold until required verification is successfully completed.

Depending on the verification method, we or an authorized verification provider may request or process information such as:

• Full legal name
• Date of birth
• Billing address
• Shipping address
• Telephone number
• Email address
• Government-issued identification
• Reliable database verification information
• Other information reasonably necessary to confirm age and identity

Independent age and identity-verification services may compare customer information against reliable independent data sources.

We will request only information reasonably necessary for the applicable verification process.

Where applicable, customers may be required to provide or present photographic identification.

Nordics Prime does not rely solely on a customer’s apparent age.

Customers who cannot satisfy required age or identity-verification procedures may not be permitted to complete or receive an age-restricted purchase.

Where adult-signature or age-verification delivery is required, the person accepting the package must satisfy the applicable age requirements.

Customers should select a delivery address where an eligible adult can reasonably be available to receive the package.

You should not arrange delivery to a location where only individuals under 21 will be available to accept the shipment.

It is strictly prohibited to purchase age-restricted products through Nordics Prime for an individual under 21.

Prohibited conduct includes:

• Purchasing on behalf of a minor
• Allowing a person under 21 to use your account
• Providing your identification for another person’s purchase
• Using another person’s identity to complete verification
• Using a delivery address to enable an underage person to receive an order
• Circumventing or attempting to circumvent age-verification procedures

Nordics Prime may cancel orders and restrict accounts where such conduct is suspected.

Customers must provide truthful and accurate information.

You may not:

• Enter a false date of birth
• Submit false identification
• Alter an identification document
• Use identification belonging to another person
• Create an account using another person’s identity
• Misrepresent the intended recipient
• Attempt to bypass technical age-verification measures

Suspected fraud or intentional circumvention may result in verification failure, order cancellation, account suspension, account termination or other action permitted by law.

If Nordics Prime cannot successfully verify your age or identity, we may:

• Place the order on hold
• Request additional information
• Request valid identification
• Cancel the order
• Decline future transactions where reasonably necessary

If a paid order is cancelled before shipment solely because required age or identity verification could not be completed, Nordics Prime will issue an eligible refund to the original payment method.

Nordics Prime will normally initiate the refund according to our Refund and Returns Policy.

Your bank, card issuer or payment processor may require additional time before the refunded amount appears in your account.

If verification is completed before fulfillment but the recipient later cannot satisfy carrier age or identification requirements, the carrier may:

• Refuse delivery
• Attempt redelivery
• Hold the shipment for pickup where available
• Return the package to Nordics Prime

If a package is returned because the recipient failed to satisfy disclosed verification or adult-signature requirements, applicable shipping and return-to-sender costs may be deducted from an eligible refund where permitted.

See our Shipping Policy and Refund and Returns Policy.

Certain orders may require an adult signature regardless of whether online age verification was successfully completed.

Successful online verification does not guarantee that a carrier will release a package without checking identification or obtaining a signature.

Customers are responsible for monitoring tracking information and arranging for an eligible adult to receive the shipment.

Age and identity verification may be associated with the billing or shipping information submitted with the order.

For fraud-prevention and compliance reasons, changing the delivery address after an order has been placed may require additional verification.

We cannot guarantee an address can be changed after:

• Verification is completed
• Fulfillment begins
• The package is transferred to the carrier

Successfully verifying your age on one order does not necessarily mean that future orders will never require additional verification.

Verification may be required again because of:

• A new account
• Changes to customer information
• A different shipping address
• A different payment method
• Verification-system requirements
• Fraud-prevention measures
• Legal requirements
• Other reasonable compliance concerns

Nordics Prime and authorized verification providers may retain limited age-verification records where reasonably necessary for:

• Compliance
• Fraud prevention
• Transaction records
• Dispute resolution
• Legal obligations
• Demonstrating that verification occurred

Retention periods may vary according to applicable law, the verification provider and the type of information involved.

Additional details are provided in our Privacy Policy.

Federal law establishes a minimum purchasing age of 21 for tobacco products, but additional state or local requirements may also apply.

Nordics Prime may implement:

• Additional verification
• Delivery restrictions
• Geographic restrictions
• Product restrictions
• Other safeguards

These measures may be used where reasonably necessary to comply with applicable requirements.

Nordics Prime reserves the right to reject, hold or cancel an order where reasonably necessary because of:

• Failed age verification
• Failed identity verification
• Suspected fraud
• False customer information
• Attempted circumvention
• Payment inconsistencies
• Delivery restrictions
• Applicable law
• Other legitimate compliance concerns

Submission of information does not guarantee successful verification.

Verification results may depend on:

• Accuracy of information
• Availability of independent verification records
• Quality of identification submitted
• Matching customer information
• Technical systems
• Other verification criteria

If automated verification cannot be completed, additional manual verification may be required.

Nordics Prime may update this Age Verification Policy to reflect changes in:

• Federal, state or local requirements
• Verification technology
• Shipping-carrier requirements
• Business operations
• Website functionality
• Compliance procedures

The current version will be posted on this page with an updated Last Updated date.

This Age Verification Policy should be read together with our other applicable policies.

If an age-verification issue affects shipping, cancellation or a refund, the applicable policies will be interpreted together.